Shipping Policy

1. HOW MUCH DOES SHIPPING COST?

Our whole line of products is printed on demand. It signifies that your order will be manufactured when you have successfully placed your purchase.

The cost of shipping varies depending on your desired location and the number of items you order. By adding things to your cart, proceeding to checkout, and providing your email address and delivery address, you may get an estimate of the shipping cost. On the checkout page, the exact shipping charge will be recalculated and shown. The size, weight, and amount of shipments in an order impact shipping prices. Additional delivery charges will apply to larger and extra merchandise. On the checkout page, the total shipping charges are displayed. The majority of apparel items cost $4.95 to ship inside the US and $8.95 to ship internationally.

THE COST OF SHIPPING IN THE UNITED STATES: 

Location Estimated Delivery Time Shipping Rate
The United States 10 – 15 Business Days $4.95
Rest of World 10 – 20 Business Days $8.95
2. WHERE DO WE DELIVER?
We offer international shipping.
3. HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
The actual shipping time and delivery schedule may differ depending on your local postal service. You can obtain the following shipping timetable below:
– Orders normally ship within 3-5 business days of the date production began.
– Orders shipped to the United States may start taking 10-20 business days to arrive.
– International shipments may take 1-3 weeks to arrive in your nation until they have been transported.
4. CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not order products with multiple shipping addresses. Please place separate orders if you want items delivered to different addresses.
5. DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
We can send packages to PO Boxes, but not to Military APO/FPO addresses.
6. WILL I BE CHARGED VAT TAXES?
We do not charge VAT on items transported overseas from the United States DDU (Delivered Duty Unpaid) (Value Added Taxes). The package’s recipient is responsible for all taxes, tariffs, and customs fees. The postal package may be subject to local customs or VAT taxes, depending on the country. For further information about your country’s customs policies, please contact your local customs office.

(*) Notices:

– Due to adverse politics and/or COVID-19 situations, we do not offer shipment to some of the restricted zones, which will be automatically alerted and unavailable during the checkout step.
– Fitnezzi will only ship to the address provided; as a result, we will not accept any refund or replacement requests if clients provide us with the incorrect address.
– If your tracking number indicates that your package has arrived but it has not, please contact our Customer Service department at [email protected].

(*) Our top goal is Customer Service, and we’ll do everything we can to live up to your expectations.

***Thank you for visiting fitnezzi.com, and please don’t hesitate to contact us at [email protected] if you have any questions***

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CONTACT INFORMATION

Working Time: Mon-Sat: 8AM-5PM GMT+7

Headquarters: 305 Ngoc Thuy, Long Bien, Hanoi, Vietnam

Warehouse: 501 Benner Pike, State College, PA 16801, US

Email: [email protected]